BIG CARiNG Group Partners with Lark for Digital Healthcare Transformation
Southeast Asia, Wednesday, 10 December 2025.
BIG CARiNG Group teams up with Lark to digitize operations across 600 stores, enhancing efficiency and patient care through innovative productivity tools.
Introduction to the Partnership
In a transformative step for digital healthcare, BIG CARiNG Group has announced a strategic alliance with Lark, a prominent productivity platform. This collaboration aims to implement Lark’s suite of productivity tools across BIG CARiNG Group’s extensive network of over 600 community pharmacy stores throughout Malaysia. The goal is to standardize operations, enhance efficiency, and ultimately improve patient care through advanced digital solutions [1].
Driving Digital Healthcare Transformation
This partnership signifies a pivotal shift towards digital healthcare transformation in Southeast Asia. By leveraging Lark’s all-in-one collaboration tools, BIG CARiNG Group intends to digitize and unify its operations, thereby elevating organizational efficiency and improving staff productivity. The initiative is aligned with broader trends in healthcare, where digital solutions are increasingly adopted to streamline workflows and enhance service delivery [1][2].
Impact on Healthcare Delivery
Through this digital integration, BIG CARiNG Group aims to create a fully integrated healthcare ecosystem. This ecosystem will encompass retail pharmacy, digital health, primary care, distribution, and manufacturing. By reinforcing its digital infrastructure, the group not only seeks to elevate operational excellence but also to lay a scalable foundation for growth across Malaysia and the region [2].
The Bigger Picture: Global Trends in Telehealth
The partnership between BIG CARiNG Group and Lark reflects broader global trends in the adoption of telehealth and digital solutions in healthcare. Organizations like the American Telemedicine Association are advocating for the widespread integration of telehealth to ensure access to safe, affordable, and effective care. This trend is reshaping healthcare delivery, promoting responsible policy, and advancing industry adoption of digital health solutions [3].