Healthcare Giant Boosts Efficiency by 30% with Digital Transformation
New York, Saturday, 8 November 2025.
A global healthcare provider enhanced operations through Persistent’s tech solutions, achieving 30% higher resource utilization and 90% fewer operational incidents, elevating patient care standards.
Innovative Approach to Healthcare Transformation
The transformation led by Persistent involved implementing a ‘One Team’ model that unified development and support functions, which was crucial in overcoming the healthcare giant’s structural and operational challenges. This model facilitated clear ownership and accountability, significantly contributing to the 30% improvement in resource utilization. The client’s ability to support over 6,000 large quotes per month without any point of failure is a testament to the model’s efficacy [1].
Optimizing Operations and Reducing Incidents
The integration of advanced data analytics and operational efficiencies played a pivotal role in reducing operational incidents by over 90%. This reduction was achieved through proactive monitoring and operational improvements, which prevented issues from affecting users. Such strategic use of technology not only minimized manual work but also enabled the focus on innovation, elevating patient care to new standards [1].
The Role of Digital Solutions in Modern Healthcare
Digital transformation in healthcare is increasingly recognized as vital for sustainable improvements. Persistent’s initiative introduced structured DevOps-based release cycles that brought predictability and reliability to deployments. Moreover, automation streamlined testing, governance tracking, data integrity checks, and pricing updates, making operations more efficient and scalable. These advancements underscore the necessity of digital solutions in modern healthcare systems [1].
Long-term Impact and Strategic Developments
The healthcare sector is witnessing a shift from fragmented models to unified frameworks capable of supporting large-scale operations efficiently. Persistent’s success in transforming the healthcare giant’s operations sets a precedence for others in the industry. By aligning business priorities and leveraging digital transformation, the healthcare provider not only achieved notable operational efficiencies but also laid the groundwork for future innovations and enhancements in patient care [1][3].