Future of Virtual Care: Key Priorities for Telehealth Advancement

2025-09-22 digitalcare

Washington D.C., Monday, 22 September 2025.
A new report by healthcare experts highlights the urgent need for improved technology, regulatory frameworks, and patient engagement to enhance telehealth and virtual care adoption.

Key Challenges in Telehealth Adoption

The recent survey of over 150 virtual care experts in 2025 highlights crucial barriers in telehealth implementation. Notably, keeping patients engaged is the top challenge, cited by nearly 25% of professionals. Additionally, over 50% of experts identify low patient awareness as a significant barrier to adoption, while 44% point to limited access to technology and 26% to low digital literacy as substantial obstacles [1].

Strategic Priorities for Future Telehealth

The report identifies improving patient engagement as the foremost priority, with 55% of experts indicating its importance. Ensuring privacy, security, and compliance is also a critical focus, with 42% of respondents viewing it as the most significant factor. Additionally, 31% of professionals emphasize the need for user-friendly platforms to facilitate smoother virtual care delivery [1].

Emphasizing Technology Integration

As healthcare systems evolve, integrating empathetic, clear, and human connections into virtual care remains essential alongside technological advancements. The report suggests that choosing video call solutions with calm interfaces and intuitive journeys can reduce stress and allow healthcare professionals to concentrate on patient care rather than technical difficulties [1].

Enhancing User Experience and Reliability

User experience and reliability are paramount, with 53% of professionals prioritizing user engagement over new feature rollouts. Two-thirds of respondents rank reliability and call quality as vital considerations, while 28% deem it the most crucial factor. Notably, 90% report experiencing video call issues at least occasionally, underscoring the need for reliable and quality telehealth platforms [1].

Bronnen

virtual care telehealth adoption