Helpdesk Digital Care Celebrated for Excellence in Patient-Centered Digital Healthcare
Amsterdam, Sunday, 16 February 2025.
Helpdesk Digital Care wins ICT&health Award 2025 for supporting patient-centered digital care, highlighting accessibility and sustainability advances in healthcare solutions on 2025-02-13.
Award Recognition and Leadership
In a significant achievement for digital healthcare advancement, Helpdesk Digital Care’s director Merlijne Sonneveld accepted the prestigious ICT&health Award 2025 from Lucien Engelen during the ICT&health World Conference 2025 [1][2]. The award, presented in the category ‘Excellence in Patient-Centered Care,’ was determined by a distinguished panel including Diederik Gommers, chairman of ICT&health, and Lucien Engelen, CEO of Transform Health [1][2].
Impact and Reach
The organization has demonstrated remarkable success in supporting digital healthcare adoption, serving tens of thousands of users annually across a diverse demographic spectrum [1]. Their comprehensive approach extends beyond traditional target groups, providing essential support to both healthcare professionals and patients of varying backgrounds, contributing significantly to reducing pressure on conventional healthcare systems [1][2].
Digital Healthcare Innovation
Helpdesk Digital Care’s core focus revolves around increasing accessibility to vital digital healthcare applications, including personal health environments (PHEs), e-health apps, and patient portals [1]. This strategic approach has positioned them ahead of notable competitors such as TanteLouise and Sandra Suijkerbuijk in the recognition of excellence in patient-centered care initiatives [1][2].
Future Vision and Expansion
Looking ahead, Helpdesk Digital Care has outlined ambitious plans to enhance their impact through expanded partnerships with hospitals and libraries [1]. As emphasized by Director Merlijne Sonneveld, the organization is committed to strengthening collaboration with healthcare institutions and broadening their network to further improve the accessibility of digital care solutions [1][2]. Their vision encompasses a future where technology makes healthcare more personal, sustainable, and efficient for all stakeholders [2].