Sharecare Unveils AI-Driven Health Navigation at Key 2025 Event
Atlanta, Thursday, 18 September 2025.
At Health Connect South 2025, Sharecare introduced AskMD, an AI-powered platform designed to revolutionize healthcare by enhancing care quality, improving outcomes, and reducing costs through advanced technology.
AI Innovations in Healthcare Navigation
On September 16, 2025, at the Health Connect South event, Sharecare, in collaboration with Amazon Web Services (AWS), CLEAR, and the Georgia Department of Community Health, unveiled their ambitious plans to integrate AI into healthcare through the AskMD platform. This AI-powered health navigation tool aims to enhance patient care by providing personalized, always-on guidance. This initiative aligns with the Centers for Medicare & Medicaid Services (CMS) vision to create a cohesive health tech ecosystem, leveraging conversational AI to provide scalable solutions across the healthcare industry [1][2].
The Strategic Role of Georgia
Georgia is set to become a proving ground for CMS’s health tech ecosystem, serving as a model for nationwide implementation. The state already boasts over 2 million users on Sharecare’s platform, demonstrating significant improvements in patient engagement and preventive care measures. This initiative, discussed in detail during the Health Connect South event, highlights how technological advancements can streamline healthcare delivery and improve outcomes [1][2].
AskMD: A Revolutionary Step
AskMD, slated for consumer release in Q1 2026, represents a significant leap forward in health navigation technology. The platform’s features include AI-driven clinical reasoning, real-time insurance verification, and rewards-driven engagement tools. These capabilities are designed to empower users to make informed health decisions, manage benefits, and access high-quality in-network care. The technology aims to support various stakeholders, including employers, payors, and healthcare systems, by enhancing the quality of care and reducing overall costs [1][2].
Aligning Technology and Policy
The collaboration between Sharecare and its partners emphasizes the importance of aligning technology with healthcare policy to meet growing consumer demands. The ‘Committed Collaboration’ panel at Health Connect South underscored this alignment, focusing on eliminating outdated practices and promoting digital solutions to improve Medicaid community engagement. As healthcare reaches a critical inflection point, the integration of AI and technology is poised to redefine patient experiences and drive systemic improvements [1][2].